Commercial · Retail chains
Retail Portfolios
The RTU is going to fail. The question is whether it fails on a Saturday afternoon in July with a district manager on the phone, or during a scheduled off-hours change-out with a rental cooling backup already staged. Portfolio HVAC is a logistics problem — and that's what we're built for.
Practice lead
Retail chains
3,400+
stores serviced
40
states covered
1
phone number
Where facilities like yours get stuck
Four problems we hear on the first walk.
01
One vendor per market, one bill per store
Multi-brand portfolios end up with 40 vendors, 40 SLAs, and 40 invoicing standards. Real estate ops teams can't keep track.
02
RTU end-of-life at scale
A 500-store fleet ages together. Without a rolling replacement calendar, you get 90 emergency change-outs in a single summer.
03
Customer complaints tied to store temp
NPS drops, dwell time drops, sales drop. Comfort is a revenue lever, not a facilities line item.
04
Refrigeration + HVAC vendor conflict
Two trades, one rooftop, no coordination. Small leaks and airflow issues get punted between vendors until they become failures.
How we deliver
The playbook, on the record.
- National dispatch with one 800 number and one master service agreement
- RTU asset register with photo, nameplate, and serviceability score for every unit
- Rolling replacement calendar prioritized by age + refrigerant + failure risk
- Store-temp monitoring integrated to your facilities or NPS platform
- Combined HVAC + refrigeration tickets under one project manager per store
- Rebate + tax credit capture (179D, Inflation Reduction Act) included in ROI
Typical scope
Equipment we install and service.
Standards + codes
What we design and document to.
- ASHRAE 90.1 (energy)
- IECC current edition
- AHRI equipment certification
- 179D Commercial Buildings Energy-Efficient Tax Deduction
- State utility rebate programs
- Roof warranty coordination (Firestone, GAF, Carlisle, etc.)
Capabilities we deploy on retail portfolios
Related capabilities
FAQ
Questions from retail chains teams.
Ready when you are