Privacy policy

Northern Ember, Inc. respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

We collect information you give us when you request service, book an appointment, submit a quote, or contact us. This includes name, address, phone, email, and details about the service you need.

How we use it

To schedule and deliver service, provide quotes, follow up on work performed, comply with law, and — with your consent — send occasional company updates.

Sharing

We do not sell your information. We share it only with technicians and dispatchers who need it to serve you, and with service providers who host our systems under confidentiality.

Your choices

You may request a copy of the information we hold about you, correct it, or ask that we delete it, subject to any legal record-keeping obligations. Email hello@northernember.com.